The Team

Jerry Rubin has over 30 years of Technical Design and Development experience, with much of that being in advanced voice and artificial intelligence technologies. During his career he served as a primary consultant to IBM's Advanced Technologies team within the Systems Integration Division on Optical Character Recognition and storage applications. Jerry serves as the Chief Technology Officer for Independent Call Auditors.

Brooke Lamb serves as our Client Advocate Executive bringing a Masters Degree in Marriage and Family Therapy. She has deep expertise in human communication patterns and helps bring definition to quality and how it can be measured in verbal exchanges between collection agents and patients.

Our Advisory Board consists of health industry and technical professionals who provide insight and advice on how to best leverage audio search technologies to improve patient communications and resulting repoire.