Jerry Rubin has over 30 years of Technical Design and Development experience, with much of
that being in advanced voice and artificial intelligence technologies. During his career he
served as a primary consultant to IBM's Advanced Technologies team within the Systems
Integration Division on Optical Character Recognition and storage applications. Jerry serves as
the Chief Technology Officer for Independent Call Auditors.
Brooke Lamb serves as our Client Advocate Executive bringing a Masters Degree in Marriage
and Family Therapy. She has deep expertise in human communication patterns and helps bring definition
to quality and how it can be measured in verbal exchanges between collection agents and patients.
Our Advisory Board consists of health industry and technical professionals who provide insight and
advice on how to best leverage audio search technologies to improve patient communications and resulting
repoire.